facebook twitter instagram linkedin google youtube vimeo tumblr yelp rss email podcast phone blog external search brokercheck brokercheck Play Pause

Receiving a Secure Email
Using Proofpoint Encryption

When we send you an email with sensitive or financial information about your Manulife Securities investments, we'll do so with Proofpoint Encryption service.

The first time we send you an encrypted email you'll see a notification from Proofpoint - asking you to click on a link to register with Proofpoint -  create a user ID, password and security question.  

TIP: record your Proofpoint password - future encrypted emails will automatically populate your username, but will need your password. 

Forgot your password?  It happens to us all.  Just click the "forgot password" link in the email and answer the security question. to reset your password. 

Below are more  details on how to create an account with Proofpoint Encryption, and what to do when you receive an encrypted email from us.